--- title: 💼Case studies slug: case-studies-for-coffee-shop-and-nail-salon description: Discover inspiring case studies for coffee shops & nail salons! Learn how to grow revenue, enhance customer retention, and drive loyalty with proven strategies. 📈💡 image: https://archbee-image-uploads.s3.amazonaws.com/ulXuDNMTzKAGWVo79I18F/swgyAOKX_NmvAHfUjw-ni_customer-loyalty.png docTags: createdAt: 2023-07-27T13:46:46.278Z --- # Cases of what we have delivered and stats speak for themselves ## Coffee Shop | | | | | ------------------------------------------------ | ----------------------------------------- | --------------------------------- | | **Niche**
Coffee Shops (42 locations)
| **Loyalty mechanic **
Cashback | **Time**
8 months | | **Loyalty members**
75,779
| **Transactions**
1,169,592 | **Push delivered**
8,512,114 | | **Retention rate**
28% (2,4x growth)
| **Revenue**
$1,871,347 (3,6x growth) | | ### 90% of revenue is driven by returning visits (loyalty members) ![90% of revenue is driven by returning visits (loyalty members)](https://api.archbee.com/api/optimize/ulXuDNMTzKAGWVo79I18F/igWWCLCahfO2_-16bvW_d_90-of-revenue-is-driven-by-returning-visits-loyalty-members.png "90% of revenue is driven by returning visits (loyalty members)") ### 90% of customers install the cards ![90% of customers install the cards](https://api.archbee.com/api/optimize/ulXuDNMTzKAGWVo79I18F/aEBvIbjhuCNHEgONiWvRm_90-of-customers-install-the-cards.png "90% of customers install the cards") ### 4,9 average feedback rating ![4,9 average feedback rating](https://3554875619-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FYLkNs3R1LTeKzdXFr6No%2FScreenshot%202023-03-27%20at%2010.09.51%20AM.png?alt=media\&token=7fb252b7-abb7-43a1-912f-1a01786dae6d "4,9 average feedback rating") ### 252 new loyal referral customers ![252 new loyal referral customers](https://api.archbee.com/api/optimize/ulXuDNMTzKAGWVo79I18F/LCClKtPUTP4L46PTHQCQl_252-new-loyal-referral-customers.png "252 new loyal referral customers") ### Customer base portrait ![Customer base portrait](https://api.archbee.com/api/optimize/ulXuDNMTzKAGWVo79I18F/SuFmX8g8HtbDfhOmti0ji_customer-base-portrait.png "Customer base portrait") ## Nailmaker salon |
| | | | ------------------------------------------------------ | -------------------------------------------- | --------------------------------------- | | **Niche**
Nail polish salons (22 locations)
| **Loyalty mechanic**
Multi Reward
| **Time**
27 months | | **Loyalty members**
53,297 | **Transactions**
245,956 | **Push delivered**
6,101,526
| | **Retention rate**
41.6% (4/x growth)
| **Revenue**
$14,676,938 (4,2x growth) | **Average check**
2,2x growth | ### 63% of visits was made by returning customers (loyal members) ![63% of visits was made by returning customers (loyal members)](https://api.archbee.com/api/optimize/ulXuDNMTzKAGWVo79I18F/p1WNChr1Mfgs5EhpqOvBB_63-of-visits-was-made-by-returning-customers-loyal-members.png "63% of visits was made by returning customers (loyal members)") ### 53% of customers are installed the loyalty cards ![53% of customers are installed the loyalty cards](https://api.archbee.com/api/optimize/ulXuDNMTzKAGWVo79I18F/NYssGbIt1RC_ynS-B9AVj_53-of-customers-are-installed-the-loyalty-cards.png "53% of customers are installed the loyalty cards") ### Revenue and average check growth ![Revenue and average check growth](https://3554875619-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2Fv6Lh4SrlTcsOqC5O5mcV%2FScreenshot%202023-03-27%20at%2010.21.47%20AM.png?alt=media\&token=820722bd-7ddc-46d8-a2d9-853e542acdba "Revenue and average check growth") ### Retention is up to 4x on the loyalty members (loyalty cardholders) ![Retention is up to 4x on the loyalty members (loyalty cardholders)](https://3554875619-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FTht09uDXvHSQ3vs2wjtQ%2FScreenshot%202023-03-27%20at%2010.24.12%20AM.png?alt=media\&token=f9b32647-d61d-4c9f-97b5-f2f315eb23ec "Retention is up to 4x on the loyalty members (loyalty cardholders)") ### 4,9 average feedback rating ![4,9 average feedback rating](https://3554875619-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FlHsfH73SqlNUHzixBblZ%2FScreenshot%202023-03-27%20at%2010.25.44%20AM.png?alt=media\&token=e5791515-47f5-4544-88a9-50dcc5419f61 "4,9 average feedback rating")